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After Sales Services of Hewlett-Packard

Hewlett-Packard Company, better known as HP, is one of the leading computer and laptop manufacturing companies of America. With the wide range of after sales services of Hewlett-Packard, it has attained immense popularity and name. The numerous technicians and customer support executives of HP are available round-the-clock for catering after sales services to Hewlett-Packardís customers.

E-mail support from Hewlett-Packard

It is the primary and most effective after sales services of Hewlett-Packard. For accessing this support of HP the customer must have a personal login id and password, for avoiding misusage. This support facility aids the customers to log customer support cases, based on the problem, with the company. The backend support teams of Hewlett-Packard are responsible for updating these customer cases with the recent updates.

By log in with the respective user id, one can view the progress of the case and rectification of the problem. The customer case can be kept open till the problem is resolved completely and the customer is satisfied with the service. Problems concerning time and material, warranty services as well as HP support agreement coverage are the prime issues.

Online support from Hewlett-Packard

HP provides an instant online support facility to its numerous customers. The customers are free to carry out oneĖto-one online chat with the technicians. This direct online support is catered for problems related to desktops, laptops, notebooks, softwares, printers, scanners and so on.

Over the phone support from Hewlett-Packard

Toll free number is provided to every customer of HP. One is free to call on the toll free number to acquire technical assistance. Technicians are present 24X7 for offering support to the customer. Basic troubleshooting is done over the phone.

Service centers of Hewlett-Packard

Several service centers of HP are present in different parts of the world. The problem of the customers can addressed directly to the customer support executives, based at the service centers. For major issues the technicians can even pay a visit to the customerís place.

Return and exchange policies of Hewlett-Packard

This particular service policy of HP aids the customers to return the product within a period of 21 days, if it is not liked or found to be problematic. After it is returned the value of the particular product along with tax is returned back to the customer. It takes 5 to 7 business days for the process.

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